Privacy Policy
Privacy Policy – aiys.ai
Last Updated: February 2026
At aiys.ai, we respect your privacy and are committed to protecting the personal data of our clients and their end-users. This policy outlines how we collect, use, and safeguard information within our AI automation platform.
1. Information We Collect
To provide our services, we collect the following types of information:
• Account Information:Name, email address, and billing details provided during registration.
• Integration Data: Data from your CRM, website, or messaging platforms that you choose to connect to our AI agent.
• Interaction Data: Logs of conversations between the AI agent and your customers to improve accuracy and track successful conversions (for the 0.4% success fee calculation).
2. How We Use Your Data
We use the collected data strictly for:
• Operating and maintaining the AI agent service.
• Training and refining the AI model specifically for your business logic.
• Processing billing and calculating success-based commissions.
• Providing technical support and system updates.
3. Data Security & Storage
We implement industry-standard security measures to protect your data.
• Encryption: Data is encrypted both in transit and at rest.
• Access Control: Only authorized personnel involved in technical support or system maintenance have access to your data.
• Third-Party Services: We use secure cloud providers (such as AWS or Google Cloud) to host our infrastructure.
4. Data Sharing
We do not sell your data.We only share information with third parties when:
• Necessary for service integration (e.g., connecting to your HubSpot or Shopify).
• Required by law or legal process.
• Necessary to protect the rights and safety of aiys.aiand its users.
5. AI Training & Privacy
Our AI learns from your data to provide better responses for yourbusiness. We do not use your proprietary business data to train models for other clients or competitors.
6. Your Rights
Depending on your location, you may have the right to:
• Access the personal data we hold about you.
• Request the deletion of your data (subject to our 12-month service commitment terms).
• Opt-out of certain data collection practices.
7. Changes to This Policy
We may update this policy from time to time. We will notify you of any significant changes via the email address associated with your account.
8. Contact Us
For any questions regarding your privacy, please contact our Data Protection Officer at: yosi@aiys.ai
9. Third-Party Services and Platforms
Our service integrates with various third-party platforms (including but not limited to WhatsApp, CRM systems, payment gateways, and AI model providers like OpenAI).
• Independent Relationship:These third-party services are independent of aiys.ai.
• No Liability: aiys.ai is not responsible for the data practices, security protocols, or any misuse of information by these third-party platforms.
• User Responsibility: By connecting your account to these services, you acknowledge that your data will be subject to the respective third-party's privacy policy and terms of use. We encourage you to review their policies before integration.